Managed by CitySmart, the national Tariff Reform Research Project was about understanding the changing needs of residential energy consumers in the information age, and the implications for time-of-use electricity pricing.

The project gave householders an opportunity to have their say so we can better understand energy consumer motivators and barriers.

It was executed with our research partner QUT and supported by Energy Consumers Australia plus the following networks: Energex, Ergon (now Energy Queensland Ltd.), Tas Networks, Western Power, Essential Energy, Endeavour Energy and Ausgrid.

Discoveries and insights were provided to all levels of Government, including an innovative audience segmentation model that divides consumer households into distinct behavioural types.

The project’s final report was released in July 2017.