Flood Resilient Homes Program

The Flood Resilient Homes Program is an initiative of Brisbane City Council, delivered in partnership with CitySmart.

Helping Brisbane residents build flood resilience

COVID-19 response

The Flood Resilient Homes Program team has a response plan in place for novel coronavirus (COVID-19) and at this stage, we are continuing to arrange and implement recommended works for properties participating in the Incentive Scheme.

All members of the program team which include our flood-resilience experts, licensed builders and all sub-contractor tradespeople have been briefed, and will follow the recommended hygiene and social distancing advice provided by Queensland Health, the state’s lead agency on COVID-19. For the most up to date information on COVID-19 please visit the Queensland Health website.

We are committed to keeping you informed in this rapidly changing environment and will inform you of any further changes to delivery of the Flood Resilient Homes Program. For more information please call 07 3007 7013.

About the program

The Flood Resilient Homes Program is an initiative of Brisbane City Council, delivered in partnership with its sustainability agency, CitySmart.

Flood resilience is the ability to prepare for, live through and then return to normal household routines following a flood with the least amount of disruption. This program is designed to help Brisbane residents prepare for, live through and recover from overland flow flooding events.

Overland flow flooding

Overland flow is excess rainfall runoff from homes, driveways and other surfaces. Overland flow flooding is water that runs across the land after rain, either before it enters a creek or stream or after rising to the surface naturally from underground. Overland flow flooding tends to affect localised areas rather than the whole city at once.

The program pilot

The program is being piloted in selected locations across the city that have a history of frequent and severe overland flow flooding. This pilot stage of the program is open to selected properties by invitation only.

Pilot areas have been selected because they are regularly and severely impacted by overland flow flooding. These areas have a 50% chance of flooding from overland flow every year and are located across the Brisbane Local Government Area, in upper, middle and lower parts of catchments.

Flood-resilient design


Click on the icons and move around the home to see what flood-resilient design can look like.

Flood-resilient design prepares buildings to withstand and recover from overland flow flooding events, while supporting everyday liveability and quality of life. It considers the use of materials, construction methods and the style of home.

Flood-resilient design enables home owners to safely store belongings prior to a flood event, and easily clean, repair and quickly move back in after such an event with minimal long-term disruption. By implementing flood-resilient design measures, home owners can actively mitigate or minimise the effects of flooding.

Flood resilience works examples

If you have received your Home Service Recommendations and are interested in increasing the flood resilience of your property, see the Showcase Display Book and these Flood-Resilience Strategies for examples of flood resilience works on Brisbane properties.

Steps in program

Selected properties will receive a letter from CitySmart inviting them to participate in a program consisting of three steps:

Home Service – a free in-home assessment of your property’s flood resilience.

Home Service Recommendations – the recommendations follow your Home Service and may include recommended building or design works to increase the flood resilience of your property.

Incentive Scheme – if any building or design recommendations have been made, properties may progress to the Incentive Scheme for financial assistance.

For more information on the program steps view the Program Journey. For more information about the program, read the Frequently Asked Questions and our Flyer.

What residents say

Read stories from Brisbane residents who have participated in the Flood Resilient Homes Program.

Nancy’s story
Peter’s story
Alisa’s story
Philip’s story
William & Rosey’s story

Book a Home Service

If you have already received an invitation to be part of the program, you can book a Home Service using this form.

You will need your unique Reference Number from the invitation letter.

Contact us

For more information about the Flood Resilient Homes Program please contact CitySmart on 07 3007 7013 or email floodwise@citysmart.com.au

If English is not your first language, please call 131 450 and we can organise an interpreter for you.

Flooding phone numbers

Life-threatening emergencies: 000
Brisbane City Council: 07 3403 8888
State Emergency Service (SES): 132 500
Energex (power lines): 13 19 62
Queensland Urban Utilities: 13 26 57 (13 23 64 for emergencies)
Community Recovery Hotline: 1800 173 349
Lifeline: 13 11 14